Our primary goal is to ensure that your car shopping, purchasing, and ownership experiences are hassle-free, relaxing, and enjoyable. With over a century of experience serving the Columbus area, we recognize that providing you with all the essential information and addressing your questions and concerns is critical to achieving this. To proactively assist you, we’ve compiled a list of commonly asked questions on this page and their corresponding answers. If you have a question not covered below, please contact us through our website chat, by phone, or by visiting us in person. We are here to address all your inquiries promptly.
A: When it comes to items you’ll frequently interact with, like a car, it’s crucial to engage your senses by experiencing it firsthand before purchasing. Just as buying clothing online can lead to regrets because you can’t assess the physical aspects of the garment, purchasing a vehicle is a significant investment. It’s even more critical to ensure you genuinely enjoy the sensory experience of driving it.
A: The distinction between used and Certified Pre-Owned (CPO) vehicles lies in several key factors. A Certified Pre-Owned vehicle is a used vehicle that meets specific criteria, including being less than five years old, having low mileage, and possessing a clear CARFAX report. These vehicles undergo a comprehensive inspection by our skilled automotive technicians in the Service Department, with any identified issues addressed. CPO vehicles come with an extended manufacturer’s warranty, offering additional peace of mind. On the other hand, a used vehicle refers to any car that doesn’t meet all the CPO criteria but still undergoes a thorough examination to meet our high standards.
A: Regular car maintenance is of utmost importance. Your vehicle’s various parts and fluids undergo continuous usage, leading to wear and tear. Neglecting maintenance can result in compromised performance and, in some cases, safety risks. Additionally, neglecting maintenance can lead to more significant repair costs.
A: The right time for an oil change depends on your vehicle’s make and model, so it’s essential to consult your owner’s manual for precise mileage or time recommendations. If you’re in need of the manual, our knowledgeable associates are readily available to provide you with this valuable information. In addition to adhering to the manufacturer’s guidelines, keep an eye out for warning signs such as peculiar engine noises, decreased engine performance, or illuminated dashboard warning lights, which can all indicate that an oil change is necessary. Regular maintenance is key to the long-term health and performance of your vehicle.
A: Certainly, purchasing a vehicle without a credit history is possible. Our finance experts are here to assist you in exploring financing options that don’t solely rely on a traditional credit score. We understand that only some have a well-established credit history, which shouldn’t hinder your ability to acquire the car you need. Traditional lenders may view you as a higher risk when you need a credit history. However, we take a more holistic approach to financing. We consider factors such as your employment history, income, and financial stability. Demonstrating a steady job and payment can be strong indicators of your ability to manage financial responsibilities, even without a credit history..
A: Our dealership offers multiple convenient options for determining the value of your trade-in. Utilize our website’s user-friendly “Value Your Trade” tool to receive a preliminary estimate. For a more thorough assessment, visit our dealership for an in-person appraisal. Our team of seasoned professionals is well-equipped to provide you with an accurate valuation, considering the make, model, condition, and market trends. We ensure a transparent and straightforward trade-in process, delivering the highest value for your vehicle while making your experience hassle-free and satisfying.
A: No, we are closed on Sundays to prioritize the well-being of our team members. We’re available for assistance during our regular business hours throughout the rest of the week.
A: There are several compelling reasons to choose our dealership, including our commitment to honesty, fairness, exceptional customer service, and a solid reputation built over 120 years. We offer a vast inventory, convenient car-buying experiences, and positive customer testimonials. We’re here to meet your specific needs and preferences.