FAQs and Vehicle Information | Byers Imports in Columbus, OH

September 1st, 2024

At Byers Imports in Columbus, Ohio, we know how important it is for you to get the answers to your pertinent questions before you can make your next vehicle purchase. It’s therefore our mission to make sure this major investment runs as smoothly as possible, by firstly providing you with the information you need in regards financing options, service and maintenance, and how the purchasing process in general works at Byers Imports. When you bring your questions and concerns to us, you will receive years worth of experience and expertise, as well as excellent customer service that continues long after you drive away in your dream vehicle. To provide answers now to some of your more pressing questions, we’ve put together this handy list of the FAQs we receive from customers. Let’s take a look.

FAQs About Vehicles

Q: Why is test driving a vehicle important?
At Byers Imports in Columbus, Ohio, we will encourage you to take a test drive in your favorite model before we even begin the purchasing process. It is rare, but there are times when you set your heart on a certain model, only for it to not have the features, performance, or overall feel you were hoping for. For certain satisfaction on all counts, including seat heights, interior space, adjustments and more, it is imperative that you take a test drive before signing anything.

Q: What’s the difference between used & Certified Pre-Owned vehicles?
It’s true that used vehicles and Certified Pre-Owned (CPO) models both had previous owners. That said, CPO vehicles have undergone a series of strenuous inspections and tests to ensure that they are only of the highest quality in terms of safety, performance, and overall maintenance. CPO vehicles must also boast a clean Carfax^® record, be less than five years old and have a low mileage. They also have an extended factory warranty. Non-CPO used vehicles on our lot are also thoroughly inspected, but do not meet these stringent standards to receive a Certified Pre-Owned designation.

FAQs on Service, Financing, Trade-Ins, and More

FAQs About Service and Maintenance

Q: How important is vehicle maintenance?
Vehicle maintenance is very important. Regularly maintaining and servicing your investment allows you to catch any minor wear-and-tear issues before they become a much bigger, much more expensive problem.

Q: How do I know when it’s time for an oil change?
We recommend you look through your owner’s manual to know when to next have your vehicle’s oil changed. This is because every model is different, and a variety of factors, such as mileage, play into the answer.

FAQs About Financing and Trade-Ins

Q: Is it possible to buy a vehicle with no credit?
You don’t have to let your limited credit history stop you from purchasing your next vehicle. At Byers Imports, we consider many different factors when figuring your loan options, including employment history, income and financial stability. We encourage you to meet with one of our friendly financing experts today to go over your options.

Q: How do I find out what my trade-in vehicle is worth?
We’ve made it easy for you to check the trade-in value of your current vehicle. You can always visit us in person, or you can check out our helpful Value Your Trade tool online. This tool allows you to see a quick estimate of your vehicle’s real time trade-in value.

FAQs About General Operations

Q: Do you have Sunday hours?
We value our employees just as we do our customers, and therefore provide them a much-deserved rest on Sundays. We are happy to assist you Monday through Saturday during normal business hours.

Q: Why is Byers Imports right for me?
Byers Imports has been serving the Columbus, OH area for over 120 years. During this time, we have developed a reputation for customer service, honesty, and fairness. Come see us today to experience for yourself the Byers Imports difference.