Answers to Your Most Common Questions at Byers Imports

April 15th, 2025

At Byers Imports in Columbus, OH, we know that buying or leasing a vehicle is a major decision—and with that comes plenty of questions. From financing options and maintenance schedules to the differences between Certified Pre-Owned and used models, we’re here to help you make sense of it all. Our goal is to provide straightforward, helpful answers so you can shop with clarity and confidence. Below, you’ll find responses to some of the most frequently asked questions we receive from customers. If you don’t see your question listed, feel free to contact our team directly—we’re always happy to help.

Vehicle Buying FAQs

Q: Why is test driving a vehicle important?
A: Taking a test drive is more than just a formality—it’s your chance to truly get a feel for the car. From comfort and visibility to acceleration and handling, a test drive helps you evaluate whether the vehicle aligns with your expectations. It also allows you to check practical details like seat height, infotainment usability, and interior layout so there are no surprises after your purchase.

Q: What’s the difference between used & Certified Pre-Owned vehicles?
A: Both options offer exceptional value, but Certified Pre-Owned (CPO) vehicles go through a rigorous manufacturer-backed inspection process. These models must meet specific age, mileage, and condition requirements, and they come with additional warranty protection. Used vehicles that aren’t certified are still carefully inspected by our team, but they don’t include the same guarantees or extended coverage.

Maintenance, Financing, and Trade-In FAQs

Q: How important is vehicle maintenance?
A: Regular maintenance is one of the best ways to protect your investment and ensure your vehicle runs smoothly for years to come. Services like oil changes, tire rotations, and brake inspections help catch minor issues before they escalate into costly repairs. It also helps retain your vehicle’s resale value.

Q: How do I know when it’s time for an oil change?
A: Your owner’s manual is your best resource for oil change intervals. Most modern vehicles have maintenance reminder systems that track mileage and driving habits, letting you know when it’s time for service. If you’re unsure, our service team can check your oil levels and recommend a schedule that fits your car’s needs.

Q: Is it possible to buy a vehicle with no credit?
A: Yes, you can still qualify for financing even if you don’t have an established credit history. At Byers Imports, we take a holistic approach when reviewing applications, looking at factors like employment, income, and financial stability. Our finance professionals work with a variety of lenders to find flexible solutions tailored to your situation.

Q: How do I find out what my trade-in vehicle is worth?
A: You can easily get a real-time estimate using our online Value Your Trade tool. Just enter a few details about your current vehicle, and you’ll receive an instant quote based on market conditions. You can also bring your vehicle into our Columbus location for a no-obligation appraisal.

Dealership Experience and General Info

Q: Do you have Sunday hours?
A: We believe in giving our hardworking team time to recharge, which is why we are closed on Sundays. We’re open Monday through Saturday and ready to serve you with dedicated, one-on-one attention throughout the week.

Q: Why is Byers Imports right for me?
A: With more than 120 years of automotive experience in the Columbus area, Byers Imports is built on a foundation of trust, expertise, and exceptional customer care. Our commitment doesn’t end when you drive off the lot—we’re here to support you throughout the entire ownership journey. Stop by and experience the Byers difference today.